Litify Inbox : Important message for Litify Office 365 Users

Incident Report for Litify

Resolved

Litify Admins,

Around 10:30 AM EST, there was an additional error that was encountered as part of Microsoft Office 365 mail server patch, that could interfere with our Calendar and Email synchronization. For a period of about 1 hour, Synchronization was stopped for all Office 365 users. All of the Litify Inbox add-in component's functions were still available during this downtime.

The patch to address this issue was deployed around 11:55 AM been and synchronization is being restored automatically for all users. No further action is required at this time. Once synchronization is fully restored, all emails/events will automatically catch up from when synchronization was stopped.

This incident is being backfilled as it was fixed immediately as the issue was uncovered.
Thanks for your patience.

~The Litify Support Team~

Posted Jun 04, 2021 - 10:30 EDT