Update - As this issue is with Microsoft, we will not have another update today. We hope to have more information tomorrow morning, thank you for your patience.
Feb 27, 2024 - 18:47 EST
Identified - We believe the cause of this issue has been identified and traced back to a change from Microsoft. It also appears that it is affecting other Microsoft products in addition to Outlook at varying degrees. The Litify Inbox team is looking for a workaround and is in contact with Microsoft. We will provide further updates as we have them.
Feb 27, 2024 - 16:21 EST
Investigating - Litify Inbox is currently down. Users have reported an inability to get into the add-in (Error: Application failed to initialize) or the inability to sync emails (Error: Sorry an error occurred, please restart the sidebar). Initial investigations are pointing to a change on the Microsoft side being the cause, but we are continuing to investigate.
Feb 27, 2024 - 09:42 EST

About This Site

Welcome to the Litify status page! This page contains status updates for both Salesforce Production servers that Litify customers are hosted on (Litify Platform) and other partner services that we integrate with (Litify Integrations). Please subscribe above if you’d like to be alerted to any known issues with any of our internal or partner services.

Litify Platform (Salesforce.com) ? Operational
90 days ago
100.0 % uptime
Today
Salesforce CS1 Operational
Salesforce CS2 Operational
Salesforce CS4 Operational
Salesforce CS7 Operational
Salesforce CS8 Operational
Salesforce CS9 Operational
Salesforce CS10 Operational
Salesforce CS11 Operational
Salesforce CS14 Operational
Salesforce CS15 Operational
Salesforce CS16 Operational
Salesforce CS17 Operational
Salesforce CS18 Operational
Salesforce CS19 Operational
Salesforce CS20 Operational
Salesforce CS21 Operational
Salesforce CS22 Operational
Salesforce CS23 Operational
Salesforce CS24 Operational
Salesforce CS25 Operational
Salesforce CS26 Operational
Salesforce CS27 Operational
Salesforce CS28 Operational
Salesforce CS29 Operational
Salesforce CS34 Operational
Salesforce CS35 Operational
Salesforce CS36 Operational
Salesforce CS37 Operational
Salesforce CS40 Operational
Salesforce CS41 Operational
Salesforce CS42 Operational
Salesforce CS43 Operational
Salesforce CS44 Operational
Salesforce CS45 Operational
Salesforce CS47 Operational
Salesforce CS53 Operational
Salesforce CS59 Operational
Salesforce CS60 Operational
Salesforce CS62 Operational
Salesforce CS63 Operational
Salesforce CS64 Operational
Salesforce CS65 Operational
Salesforce CS66 Operational
Salesforce CS67 Operational
Salesforce CS68 Operational
Salesforce CS77 Operational
Salesforce CS78 Operational
Salesforce CS79 Operational
Salesforce CS90 Operational
Salesforce CS91 Operational
Salesforce CS92 Operational
Salesforce CS94 Operational
Salesforce CS95 Operational
Salesforce CS96 Operational
Salesforce CS97 Operational
Salesforce CS123 Operational
Salesforce CS124 Operational
Salesforce CS125 Operational
Salesforce CS159 Operational
Salesforce CS165 Operational
Salesforce CS166 Operational
Salesforce CS170 Operational
Salesforce CS172 Operational
Salesforce CS190 Operational
Salesforce CS192 Operational
Salesforce CS193 Operational
Salesforce CS196 Operational
Salesforce CS198 Operational
Salesforce CS199 Operational
Salesforce CS201 Operational
Salesforce CS202 Operational
Salesforce CS203 Operational
Salesforce EU9 Operational
Salesforce EU34 Operational
Salesforce NA33 Operational
Salesforce NA35 Operational
Salesforce NA40 Operational
Salesforce NA50 Operational
Salesforce NA53 Operational
Salesforce NA65 Operational
Salesforce NA70 Operational
Salesforce NA75 Operational
Salesforce NA78 Operational
Salesforce NA81 Operational
Salesforce NA82 Operational
Salesforce NA85 Operational
Salesforce NA91 Operational
Salesforce NA94 Operational
Salesforce NA95 Operational
Salesforce NA98 Operational
Salesforce NA105 Operational
Salesforce NA111 Operational
Salesforce NA112 Operational
Salesforce NA113 Operational
Salesforce NA114 Operational
Salesforce NA115 Operational
Salesforce NA116 Operational
Salesforce NA117 Operational
Salesforce NA118 Operational
Salesforce NA122 Operational
Salesforce NA123 Operational
Salesforce NA124 Operational
Salesforce NA132 Operational
Salesforce NA133 Operational
Salesforce NA134 Operational
Salesforce NA136 Operational
Salesforce NA138 Operational
Salesforce NA139 Operational
Salesforce NA140 Operational
Salesforce NA141 Operational
Salesforce NA142 Operational
Salesforce NA148 Operational
Salesforce NA150 Operational
Salesforce NA151 Operational
Salesforce NA152 Operational
Salesforce NA153 Operational
Salesforce NA156 Operational
Salesforce NA158 Operational
Salesforce NA159 Operational
Salesforce NA160 Operational
Salesforce NA161 Operational
Salesforce NA162 Operational
Salesforce NA163 Operational
Salesforce NA166 Operational
Salesforce NA167 Operational
Salesforce NA168 Operational
Salesforce NA170 Operational
Salesforce NA172 Operational
Salesforce NA173 Operational
Salesforce NA174 Operational
Salesforce NA207 Operational
Salesforce NA215 Operational
Salesforce Authenticator Operational
90 days ago
100.0 % uptime
Today
Docrio ? Operational
90 days ago
100.0 % uptime
Today
Litify Referral Network ? Operational
90 days ago
100.0 % uptime
Today
Litify Support Operational
90 days ago
100.0 % uptime
Today
Litify Integrations Major Outage
90 days ago
99.76 % uptime
Today
SpringCM (Document Storage, Generation and Automation) ? Operational
90 days ago
100.0 % uptime
Today
Litify Inbox Major Outage
90 days ago
99.29 % uptime
Today
Calendar Rules Operational
90 days ago
100.0 % uptime
Today
Docrio Email Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 28, 2024

No incidents reported today.

Feb 27, 2024

Unresolved incident: Litify Inbox is Currently Down.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024
Resolved - The issue is resolved, Docrio Email is fully functional.
Feb 21, 12:01 EST
Monitoring - The release has been redeployed and a fix put in place. We are currently monitoring and working to confirm.
Feb 21, 10:58 EST
Identified - This morning's Docrio Email and Word Add-In release has led to an unforeseen AWS rate limit that has led users to be unable to log in to either product. Our Product & Engineering team has identified the issue and is currently working on a fix. More information will be provided as we have it.
Feb 21, 10:30 EST
Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.