Service Under Maintenance

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Welcome to the Litify status page! This page contains status updates for both Salesforce Production servers that Litify customers are hosted on (Litify Platform) and other partner services that we integrate with (Litify Integrations). Please subscribe above if you’d like to be alerted to any known issues with any of our internal or partner services.

Litify Platform (Salesforce.com) ? Under Maintenance
90 days ago
100.0 % uptime
Today
Salesforce CS1 Operational
Salesforce CS2 Operational
Salesforce CS4 Operational
Salesforce CS7 Operational
Salesforce CS8 Operational
Salesforce CS9 Operational
Salesforce CS10 Operational
Salesforce CS11 Operational
Salesforce CS14 Operational
Salesforce CS15 Operational
Salesforce CS16 Operational
Salesforce CS17 Operational
Salesforce CS18 Operational
Salesforce CS19 Operational
Salesforce CS20 Operational
Salesforce CS21 Operational
Salesforce CS22 Operational
Salesforce CS23 Operational
Salesforce CS24 Operational
Salesforce CS25 Operational
Salesforce CS26 Operational
Salesforce CS27 Operational
Salesforce CS28 Operational
Salesforce CS29 Operational
Salesforce CS34 Operational
Salesforce CS35 Operational
Salesforce CS36 Operational
Salesforce CS37 Operational
Salesforce CS40 Operational
Salesforce CS41 Operational
Salesforce CS42 Operational
Salesforce CS43 Operational
Salesforce CS44 Operational
Salesforce CS45 Operational
Salesforce CS47 Operational
Salesforce CS53 Operational
Salesforce CS59 Operational
Salesforce CS60 Operational
Salesforce CS62 Operational
Salesforce CS63 Operational
Salesforce CS64 Operational
Salesforce CS65 Operational
Salesforce CS66 Operational
Salesforce CS67 Operational
Salesforce CS68 Operational
Salesforce CS77 Operational
Salesforce CS78 Operational
Salesforce CS79 Operational
Salesforce CS90 Operational
Salesforce CS91 Operational
Salesforce CS92 Operational
Salesforce CS94 Operational
Salesforce CS95 Operational
Salesforce CS96 Operational
Salesforce CS97 Operational
Salesforce CS123 Operational
Salesforce CS124 Operational
Salesforce CS125 Operational
Salesforce CS159 Operational
Salesforce CS165 Operational
Salesforce Authenticator Operational
90 days ago
100.0 % uptime
Today
Salesforce CS166 Operational
Salesforce CS170 Operational
Salesforce CS172 Operational
Salesforce CS190 Operational
Salesforce CS192 Operational
Salesforce CS193 Operational
Salesforce CS196 Operational
Salesforce CS198 Operational
Salesforce CS199 Operational
Salesforce CS201 Operational
Salesforce CS202 Operational
Salesforce CS203 Operational
Salesforce EU9 Operational
Salesforce EU34 Operational
Salesforce NA33 Operational
Salesforce NA35 Operational
Salesforce NA40 Operational
Salesforce NA50 Operational
Salesforce NA53 Operational
Salesforce NA65 Operational
Salesforce NA70 Operational
Salesforce NA75 Operational
Salesforce NA78 Operational
Salesforce NA81 Operational
Salesforce NA82 Operational
Salesforce NA85 Operational
Salesforce NA91 Operational
Salesforce NA94 Operational
Salesforce NA95 Operational
Salesforce NA98 Operational
Salesforce NA105 Operational
Salesforce NA111 Operational
Salesforce NA112 Operational
Salesforce NA113 Operational
Salesforce NA114 Operational
Salesforce NA115 Operational
Salesforce NA116 Operational
Salesforce NA117 Operational
Salesforce NA118 Operational
Salesforce NA122 Operational
Salesforce NA123 Operational
Salesforce NA124 Operational
Salesforce NA132 Operational
Salesforce NA133 Operational
Salesforce NA134 Operational
Salesforce NA136 Operational
Salesforce NA138 Operational
Salesforce NA139 Under Maintenance
Salesforce NA140 Operational
Salesforce NA141 Operational
Salesforce NA142 Operational
Salesforce NA148 Operational
Salesforce NA150 Operational
Salesforce NA151 Operational
Salesforce NA152 Operational
Salesforce NA153 Operational
Salesforce NA156 Operational
Salesforce NA158 Operational
Salesforce NA159 Operational
Salesforce NA160 Under Maintenance
Salesforce NA161 Operational
Salesforce NA162 Operational
Salesforce NA163 Operational
Salesforce NA166 Operational
Salesforce NA167 Under Maintenance
Salesforce NA168 Operational
Salesforce NA170 Operational
Salesforce NA172 Operational
Salesforce NA173 Operational
Salesforce NA174 Operational
Salesforce NA207 Operational
Salesforce NA215 Operational
Docrio ? Operational
90 days ago
100.0 % uptime
Today
Litify Referral Network ? Operational
90 days ago
100.0 % uptime
Today
Litify Support Operational
90 days ago
100.0 % uptime
Today
Litify Integrations Operational
90 days ago
100.0 % uptime
Today
SpringCM (Document Storage, Generation and Automation) ? Operational
90 days ago
100.0 % uptime
Today
Litify Inbox Operational
90 days ago
100.0 % uptime
Today
Calendar Rules Operational
90 days ago
100.0 % uptime
Today
Docrio Email Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 5, 2024

No incidents reported today.

Oct 4, 2024

No incidents reported.

Oct 3, 2024

No incidents reported.

Oct 2, 2024
Resolved - Salesforce reported this issue fully resolved at 3:00 AM EST. If further issues are experienced, please reach out to Litify Support.
Oct 2, 07:38 EDT
Update - It appears that the emergency release from Salesforce will continue to be rolled out overnight. We will continue monitoring and provide an update early tomorrow (Wednesday) morning.
Oct 1, 20:53 EDT
Update - Salesforce is continuing to perform the emergency release. We've continued to receive confirmations that Litify clients are operational again; however, we are also continuing to receive reports of clients who are still unable to access the platform. Litify is continuing to monitor progress.
Oct 1, 15:06 EDT
Monitoring - Salesforce has identified more affected instances and continues to roll out the emergency release. Several Litify clients have confirmed the outage has subsided in their orgs. We recommend trying to log back in at this time.
Oct 1, 13:47 EDT
Update - Salesforce continues to roll out the emergency release, which is showing success. However, there is a small subset of instances that will need manual intervention from Salesforce. Also, please note that Litify has also been affected by this outage, so we have been unable to receive any support cases since the issue began, we will respond as quickly as possible once we are fully operational. We are continuing to monitor.
Oct 1, 13:15 EDT
Identified - Salesforce has identified the issue and is rolling out an emergency release. Additional capacity has been added to all affected instances in an attempt to minimize further degradation during the emergency release. Litify will continue to provide updates as we have them from Salesforce.
Oct 1, 12:02 EDT
Investigating - Salesforce has reported performance issues that are affecting the USA instances listed below; this list appears to be growing. Users may experience slow load times or complete outages. We are monitoring and will provide more information as available from Salesforce.

USA1, USA304, USA316, USA340, USA344, USA352, USA366S, USA374, USA376, USA494, USA554, USA556, USA558, USA600, USA612, USA618, USA680, USA694, USA708, USA714, USA780, USA790, USA1012

Oct 1, 11:30 EDT
Oct 1, 2024
Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.