Litify Inbox Error/Outage

Incident Report for Litify

Resolved

We have confirmed that this incident has been resolved.

Posted Mar 22, 2023 - 10:54 EDT

Monitoring

A workaround has been implemented. Affected users will need to restart the Litify Inbox add-in. We are currently monitoring to confirm the workaround.

Posted Mar 22, 2023 - 10:47 EDT

Identified

The issue has been identified and a workaround is currently being tested.

Posted Mar 22, 2023 - 10:11 EDT

Investigating

Following this morning's Litify Inbox upgrade, clients are reporting the following error message: Your MS Outlook Configuration is no longer supported by Litify Inbox. This is actively being investigated.

Posted Mar 22, 2023 - 09:25 EDT

This incident affected: Litify Integrations (Litify Inbox).